Email Response
Now Available!
Avoid duplicate pages. Use a quick, text reply to let DMD know you have received the message. Save time and money by using Email Response. Call 602-266-2557 for more information. Not all cell phones are compatible with the Email Response program.
Our Services Include:
- Live Agents
- Call Management
- Cutting Edge Technology
- Quality Control
- On-call Scheduling
- Voicemail Services
- Anesthesia Scheduling
- Bilingual Operators and Services
DMD provides reliable, friendly, and efficient customer service while improving the bottom line of your practice. Call us at
602-266-2557 for a free, customized quote.
Special Offer for Maricopa County Medical Society Members
Dependable Medical Directory is honored to be the preferred answering service vendor for the Maricopa County Medical Society. All Society members who utilize DMD for the first time will receive a 10% discount off our rates for the first year. Call us at 602-266-2557 to learn more.
Looking for a Medical Answering Service?
Dependable Medical Directory has your needs answered.
Since 1980, our answering service in Phoenix, Arizona has consistently provided professional and affordable call-answering services to physician practices like yours. Staffed by highly trained operators and powered by state-of-the-art technology, we can customize our
call answering services to match the unique requirements of any medical practice.
As a physician-owned company, Dependable Medical Directory understands the changing needs of medical offices. Our answering service specialists are constantly adapting to new technologies and business practices.
Need the ability to reach an on-call physician who uses the newest smartphone on the market? No problem! Need to page 20 doctors simultaneously? Consider it done. We offer an impressive level of customization and attention to detail. No practice is too large or small for our answering service.
Reliable, Timely Service
Customer service is at the heart of our services. You’ll find that our operators are professional, helpful and polite. They truly care about helping callers. Plus, they have the training and technology needed to dispatch your messages accurately and efficiently — with complete confidence.
For example, we can easily customize your script so that your messages include specific patient information. We also have extensive experience with anesthesia scheduling. In emergency situations, when there is no room for error, you can rely on our expertise in listening to surgeons’ needs and notifying anesthesiologists immediately.
Customizable Call Handling
Based on your requirements, we can forward your messages to your home or cell phone, or other location, in any format of your choice — to a pager, smartphone, cell phone, email address, or fax. When phone numbers and email addresses change, we’ll be ready to make real-time updates to your records.
We make sure your messages get to the right people. When a message fails, we’ll know why it hasn’t gone through, and we’ll take appropriate steps to remedy external technical failures.
Powered by the Best Technology Available
When you choose Dependable Medical Directory, you’ll benefit from industry-leading technology. Startel’s Call Management Center system gives us tremendous flexibility for accommodating complex dispatching requirements — with utmost speed and efficiency.
Once a call is complete, with just one keystroke, an operator immediately dispatches the message to its intended recipients. This eliminates the potential for costly errors.
Other Popular Services
As part of our medical call answering services, we offer fully customizable, 24/7 live answering service and bilingual answering service. And, for physicians who don’t have an office, we offer a virtual office service that combines our call answering services with the capacity to manage mail, faxes, appointment verification and other office tasks.