Our Services include:
- Live Agents
- Call Management
- Cutting Edge Technology
- Quality Control
- On-call Scheduling
- Voicemail Services
- Anesthesia Scheduling
- Bilingual Operators and Services
DMD provides reliable, friendly, and efficient customer service while improving the bottom line of your practice.
Call us at 602-266-2557 for a free, customized quote.
Call Answering Services We Offer
- 24-hour live answering service
- Bilingual answering service
- Virtual office services
- Voice mail services
- On-call scheduling
- Anesthesia scheduling
Virtual Office Service
Are you an independent physician who does not have an office? Thinking about leasing office space, but not ready to commit?
Dependable Medical Directory wants you to know that you don’t need an office — or an office staff, or a phone line, for that matter. With our increasingly popular virtual office services, Dependable Medical Directory can be your office partner. You’ll save on rent, utilities and personnel in the process.
When you choose Dependable Medical Directory as your virtual office, we’ll take care of your routine office tasks promptly, courteously, and professionally — 24 hours a day.
A Virtual Office for Every Scenario
Clients who use our virtual services are impressed by its flexibility. It can be anything you need it to be, depending on your office’s unique situation.
Our virtual services include:
- Medical answering service, with bilingual answering service capability
- Mail processing: sending and receiving
- Receiving and sending faxes
- Communication with other offices
- Setting and managing appointments
- Appointment reminders
- Insurance verification
As your virtual office partner, Dependable Medical Directory combines the latest call-center technology with a full-service live answering service.
Experience and Technology You Can Trust
Dependable Medical Directory has been a trusted partner of physician practices — like yours — since 1980. Our role has evolved from a paper-based messaging service to a state-of-the-art, high-volume medical call center.
Our call-answering technology — Startel’s Call Management Center (CMC) software — seamlessly integrates Internet, email and phone systems into one easy-to-use system. We have the ability to customize greetings, notification rules, and message formats in any way a client needs.
Customer Service Commitment
We're committed to giving every client the best possible customer service using the best technology available. We understand that we represent our clients when we assist their callers, that first impressions are important, and that our work is a direct reflection upon our clients. Your trust and confidence in us is important.
All businesses seeking
call answering services, messaging and extended office services can benefit from Dependable Medical Directory as a virtual office provider.